Stale data returned in Secrets automation flow

We are a business customer with a few users and we wired in 1Password's secrets automation flow into our test/deployment processes. We recently started noticing that we are receiving a "stale" version of the secure note from the vault we granted access to. Neither a new secure note (or any item) nor the changes to an existing note are being served.

I can see the new information/items in the UI, but the API doesn't return the expected values.

I sent an e-mail to 1Password support and immediately received a nice and friendly automated e-mail with a case number. Since then there's nothing from 1Password's side. I have replied to the e-mail and provided a couple of updates. There's no response or even an automated ack.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:Is 1Password's e-mail support completely broken?


  • David_agDavid_ag

    Team Member

    Hi @rtaraniganty -

    I work on the integrations team that developed 1Password Connect.

    Huge apologies for the delay in getting back to you. I saw my colleague has engaged with you in our support system. I'm going to take a look at the issue as well and continue the conversation over email.



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