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Forum Discussion
DoNotStaple
4 years agoNew Contributor
1PW icon not showing in toolbar in Firefox browser
This discussion is somewhere in these threads, but I want to start from scratch. I'm having trouble with my 1PW program icon not showing up in the Toolbar. The extension shows up in the Menu Bar, but not in the Toolbar. I'm enclosing screenshots of my add-ons in Firefox and of my toolbar. There is absolutely no way I can find to get the 1PW program icon to show up in the Toolbar. Please help.
1Password Version: 1Password 7 Version 7.9.2 (70902005) 1Password Sto
Extension Version: 4.7.5.90
OS Version: 12.1 (21C52)
- DoNotStapleNew Contributor
P.S. I have no other add-ons in my Firefox browser except 1PW, so there shouldn't be anything interfering with 1PW.
- DoNotStapleNew Contributor
Is anyone else having this same problem?
- Former Member
I am having this exact problem. I eventually got the 1P icon in my toolbar, but it is "locked." See screenshots.
- DoNotStapleNew Contributor
@GPW
It's a miserable problem. I thought I was the only one. Good luck getting it done. - Former Member
Hey DoNotStaple ,
Can you please try the steps outlined here and see if you can get 1Password back into your Firefox's toolbar: https://support.1password.com/missing-browser-button/
Also, please disable/remove the extension you're not using, you should not have both 1Password extensions installed and enabled simultaneously like you show in your screenshot.@GPW this is a different and unrelated issue. I have already replied to you in a different discussion.
- DoNotStapleNew Contributor
Hello ag_yaron
I followed your instructions customizing the toolbar, but there is no 1PW icon in the list of choices. Additionally, yesterday I reset my Firefox profile. It didn't help. Any other ideas?
- Former Member
Thanks for the update DoNotStaple .
Have you tried creating a new Firefox profile yet? If not, please try it and install only 1Password in it, then see if 1Password's icon shows up in the toolbar.
Also, if you install any other extension, does it show up properly in the toolbar or is it also missing?
- DoNotStapleNew Contributor
@ag_yaron
The profile instruction didn't work. Also, the 1PW icon is still missing in the "Customize Toolbar" and still missing in the "Toolbar'. i believe I'm going too give up and stick with with "Safari". 1PW works flawlessly with Safari. Thanks for your help all the same.
- Former Member
Hey DoNotStaple ,
I'm really not sure why your Firefox is so stubborn, and I understand your decision to stick to Safari.I personally use Brave which I recommend, if you're in the market for a new browser :)
- DoNotStapleNew Contributor
@ag_yaron
I removed all of Firefox including all of its files and folders. Then I downloaded a fresh copy of Firefox and now 1PW is in the "Toolbar" and working great. Thanks for all your help!