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Forum Discussion
nimvio
4 years agoContributor
Keyboard Shortcuts For Safari Extension?
The keyboard shortcuts for the Safari browser extension still use the old 1Password X ones--e.g., "Cmd + Shift + X" to show 1Password in Safari, and "Cmd + Shift + L" to lock 1Password. Can we customize these just like in the other browsers? Or at least mirror the custom shortcuts we have in the desktop app?
Also, the keyboard shortcut I set up for locking the 1P 8 Early Access app doesn't work anymore. I tried changing it, etc. When I'm on the Mac desktop, for example, the system reads my keyboard shortcut just as if I had pressed any letter. (For example, if you're on the Mac desktop screen and press a letter on your keyboard, it will select the first file/folder on the desktop that corresponds to the letter. In other words, there's some kind of bug that's causing the Mac to not send the command to lock the 1Password app. It over-rides it?)
1Password Version: Early Access 8.5
Extension Version: latest for Safari; 2.x.x
OS Version: macOS 12.1.x
- Former Member
Coming here to upvote this bug fix. It makes working in Google Suite (docs, drawings, sheets, etc.) so unnecessarily difficult. To co-opt a long-standing Mac shortcut is poor form on the part of your developers.
Please update us on when a fix will be ready to roll out.
- Former Member
Okay you can understand my confusion when I had previously right-clicked on the Safari extension and there are no keyboard shortcuts visible. As a Safari user, there's no way for me to learn about these.
- andrew_l_1P
1Password Team
Absolutely, @smilinggoat0, and I agree it would be preferable to discover these shortcuts within the extension itself than relying entirely on a support article. I've filed an internal request to make these shortcuts more visible for Safari users. Thanks for helping us identify this!
ref: IDEA-I-2017
- Former Member
The conflict with Strikethrough is not isolated to Word; this strike through hotkey applies to nearly all "word processing" sites like Google Docs, Sheets, Notion, etc. It's pretty annoying to accidentally open 1password over and over again, because that hotkey has been around for very, very long time. This seems related to the newer Safari extension that was encouraged through the 1password 8 upgrade.
- Former Member
+1 for a feature request to 1Password for Safari extension's activation keyboard shortcut to be user-specified, so that it doesn't clash with other well established features that 1P is breaking access to (as others have helpfully noted above).
Thanks,
Steve - Former Member
Hey there, I've stumbled upon this as I have started using Google Docs for work and use the cmd + shift + x shortcut a lot. Very disappointed there's no way to change (or even just disable/remove!) this shortcut. I'd like to add my voice to this and say it's very frustrating.
In the meantime, can your engineering/product team look into possible workarounds? I'll even give you a user story to get started :p "As someone who uses Google Docs, I'd like to be able to use the cmd + shift + x shortcut to strikeout text without causing the 1password extension UI to open."
As a software engineer, I understand that it may be a platform limitation. I'd be interested if there is there any more information about what this technical limitation with Safari is?
- Former Member
This 1Password Safari Extension bug affects the editing of documents in both M365 and Google Docs applications on macOS. The AgileBits developers chose to use the de-facto standard macOS keyboard shortcut for Strikethrough (SHIFT-CMD-X) for the 1PSE pop-up.
Whilst M365 applications presents a '
Strikethrough' icon on the toolbar, Google Docs only presents the option via its Format > Text > Strikethrough menu option. Neither platform currently allows the keyboard shortcut associated with the "Strikethrough" option to be changed (and instead uses the "standard" keyboard shortcut for macOS/Windows). So the 1PSE makes it quite tricky to access this standard text-editing feature.As it has now been almost a year since this bug was reported, could you please provide some idea of when it might be fixed, and why this is taking so long?
If user-selection of a keyboard shortcut (via a preference) isn't possible, would 'ALT-CMD-\' be a possible alternative? (I appreciate that 'SHIFT-CMD-\' is used by Safari's "Show Tab Overview" by default).
Thanks,
Steve - Former Member
Agree with everyone here. Please at least let us turn off shortcuts. It makes using Google Docs strikethrough shortcut impossible. It now seems this is even the case in Chrome?
- patrykNew Contributor
Hey guys,
+1 for this... could you perhaps change the shortcut to something else instead? This must be frustrating not just for Safari users but for Chrome users too.
It's strikethrough in Google Docs, it's x-ray mode in Webflow (super useful). Unlike 1Pass, these shortcuts are limited to the app and 1Pass overrides all apps and doesn't offer any way to release such shortcut.
I think this shortcut should be changed to something more unique and not interfere with our apps.
Had to uninstall 1Password extension in order to be able to work.
- SamerY1P
1Password Team
Hi patryk,
Thanks for sharing your feedback! At the moment, 1Password for Safari doesn't currently include a way to change an extension's keyboard shortcuts and we've raised this with Apple to find a solution.
Chrome users can change the extension's keyboard shortcuts here: chrome://extensions/shortcuts, which allows you to change the shortcut of any extension, including 1Password, if you’re running into conflicts.
I've also filed a feature request on your behalf regarding changing the default key combination for this shortcut for our product team to take a look at. :)
-Samer
ref: PB-38369264