Error when attempting to update
Aussie
Community Member
When I start my iMAc 1Password opens and says a new version is available. When I install it I get an error message saying an error occurred when extracting the archive.
Also I get another error message saying 1Password 3.5.9 does not support Safari 6.0.3. It seems I am going around in circles.
Any ideas?
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Comments
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What version of OS X are you using?
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10.8.3
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It sounds like your 1Password installation may be damaged. To resolve this:
- Visit the 1Password download page:
http://agilebits.com/downloads - Click on the "Download Now" button under "1Password 3"
- Quit your web browser and 1Password, if it's running
- Drag the newly downloaded version of 1Password to the same location as any previous one -- replacing it
Your information is stored in a data file separate from the application, so it will not be harmed by this procedure.
Please let me know how it goes.
0 - Visit the 1Password download page:
This discussion has been closed.