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Forum Discussion
Apple Silicon MBP & TouchID
I've just migrated from an Intel MBP to an Apple Silicon MBP which has TouchID.
When I launch the full-fat 1PW app, I can unlock using TouchID. But if the app locks (due to inactivity), to unlock using TouchID I have to go to the menu and select "Unlock using TouchID".
The browser plugin does not have this problem: At any time I can unlock with TouchID.
1Password Version: 1Password 7 Version 7.9.2 (70902005) 1Password Sto
Extension Version: 2.2.1
OS Version: macOS 12.1
- 1P_Tommy
Moderator
@gopher
That's odd as the browser plugin uses the unlocking feature built into the Mac app. I'd suggest trying a complete quit as a first step. Here's how to quit 1Password completely using our helper in the menu bar.
- Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
- Quit your browser.
- Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock.
- Open your browser.
