Why Is 1Password Asking for Verification Code After Unlinking Account in mac?
I am encountering an issue with 1Password after unlinking my account. Despite completing the unlinking process, the app is still prompting me to allow a verification code on the device I am signed into.
I would appreciate guidance on resolving this issue or steps to bypass the verification requirement.
1Password Version: Not Provided Extension Version: Not Provided
_OS Version:Version 14.7.2 (23H311)
Thank you for posting the screenshot. Since you've unlinked your account from the app, it's normal that you're being prompted to relink the account. Are you seeing a notification to transfer the encryption key to your Mac on any of your other devices where you're using 1Password? Open the 1Password app on your other devices and check for a notification there.
Or is your goal to fully remove the account since you're not going to use it in the future? I look forward to hearing from you.
Yes, I unlinked my Mac from my 1Password account on the page you mentioned: The reason for unlinking the account was that I had reformatted my Mac and was unable to log back in afterward.
Unfortunately, even after unlinking the account, I’m still encountering the verification code prompt. I’ve attached a screenshot of the prompt below for your reference. Please let me know how to proceed.
I'm sorry that you're seeing an unexpected prompt when using 1Password on your Mac. When you say that you "unlinked" your account, do you mean that you unlinked your Mac from your 1Password account on the following page: https://start.1password.com/profile
If you meant something else then please let me know. Can you tell me why you unlinked your account?
Can you also post a screenshot of the verification code prompt that you're seeing? Make sure that there's nothing sensitive visible on the screen.
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Longtime 1Password user here, but I guess many advanced functions I'm still not familiar with. For example, I'm trying to save a login which has a dropdown option for what is the start page once logged in. I've chosen the dropdown and manually saved the login. In the past, I would just delete my old login and create a new one as 1Password intelligently detects and saves those form fields. Custom form fields took me years to figure out. I'm still not sure how to replicate that behavior. \nBut this old website login has a lot of fields, and I'm wondering if I could just add the dropdown detection item into my old login. I see on the new one an item \"SAVED ON US.XYZ.COM\", then Go to, then \"https://etc\". \nHopefully this makes sense. I tried searching the forums to no avail. Thank you.
Longtime 1Password user here, but I guess many advanced functions I'm still not familiar with. For example, I'm trying to save a login which has a dropdown option for what is the start page once logged in. I've chosen the dropdown and manually saved the login. In the past, I would just delete my old login and create a new one as 1Password intelligently detects and saves those form fields. Custom form fields took me years to figure out. I'm still not sure how to replicate that behavior. \nBut this old website login has a lot of fields, and I'm wondering if I could just add the dropdown detection item into my old login. I see on the new one an item \"SAVED ON US.XYZ.COM\", then Go to, then \"https://etc\". \nHopefully this makes sense. I tried searching the forums to no avail. Thank you.
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Save Login Dropdown Option Preferences","moderationData":{"__ref":"ModerationData:moderation_data:105176"},"body":"
@optimum Gotcha, and thanks for sharing the URL. It's hard to say if editing the old login will work. I would need to compare it to the new login and test things out. Could you clarify what the dropdown option should be when filled on your site? Additionally, could you take a screenshot of the Saved Form Details from the old login and share it with us?
\n\n
To get to the saved form details:
\n\n\n
Open the 1Password app.
\n
Find the old login and click to Edit it.
\n
Scroll to the bottom and click on View Saved Form details.
\n
Take a screenshot of that and send it over.
\n\n\n
I look forward to hearing from you again!
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The new login that I save manually works fine with the dropdown field. \nhttps://us.etrade.com/e/t/user/login \nI want to save or copy the \"Go to\" dropdown to the right of \"Remember User ID\" to my old login somehow.
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Hey @optimum thanks for reaching out! Just to clarify, is the login not filling properly for you? Is it just the dropdown field that has the issue? Could you share the URL to the website?
\n\n
We'll take a closer once we get more details. Hope to hear from you again soon!
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Moderator
