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harithahk's avatar
harithahk
New Contributor
2 months ago

Why Is 1Password Asking for Verification Code After Unlinking Account in mac?

I am encountering an issue with 1Password after unlinking my account. Despite completing the unlinking process, the app is still prompting me to allow a verification code on the device I am signed in...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 months ago

harithahk

Thank you for posting the screenshot. Since you've unlinked your account from the app, it's normal that you're being prompted to relink the account. Are you seeing a notification to transfer the encryption key to your Mac on any of your other devices where you're using 1Password? Open the 1Password app on your other devices and check for a notification there.

Or is your goal to fully remove the account since you're not going to use it in the future? I look forward to hearing from you.

-Dave