Chrome Extension Saying 'Extension Database Not Available'

mcblum · April 2013

Hello.

I set up 1Password using my laptop and Dropbox. When I got back to my main computer, I was able to point the 1Password application to Dropbox and it synced perfectly. However, now the Chrome extension can't find the database. I've tried reinstalling, clearing the Extension cookies, manually deleting the extension database, etc... but nothing has worked. Any idea?

Thanks!
Matt

MikeT · April 2013

Hi Matt,

Can you tell me which version of Chrome you're using and what version you see for 1Password's extension in the Settings > Extensions area for Chrome?

mcblum · April 2013

Sure thing:
Chrome: Version 26.0.1410.65
1Pass: 3.9.14.90

khad · April 2013

It sounds like you already tried removing the 1Password extension from Chrome and then reinstalling it, but I just want to make sure that's what you meant by "reinstalling". If you meant something else, please try that.

If you are still having trouble, do you have the same issue when you create a new Chrome profile like this?

Chrome Extension Saying 'Extension Database Not Available'

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How To: Create a new Google Chrome profile