First login in Firefox 20 not working
javinto
Community Member
Hi,
I've had a lot of changes in short period of time: new mac -> new os, new version of Firefox (20). Don't know about 1Password (i have 3.8.20)
But every morning the first site I have to login to, 1Password will not fill out my credentials automatically (I installed 1P Browser extension for FF). I have to copy them by hand.
Any other login attempt - whatever site - will work as expected (1P will fill out my credentials).
I tried Safari and it works directly.
Any clue?
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Comments
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Thanks for taking the time to contact us. I'm sorry that you are having some trouble.
- Can you confirm for me exactly what version of the 1Password extension you are using in Firefox?
- Does it make a difference if the 1Password extension is locked or unlocked before you try to fill a Login?
How are you trying to fill a Login?
- Double-clicking a Login item in the main 1Password app
- Selecting a Login from the "Fill and Submit Login" section at the top of the extension popup while viewing a site's login page
- Selecting a Login from the "Open Login in…" section at the bottom of the extension popup while viewing a different site
- Pressing ⌘\ on your keyboard while viewing a Login page
- Something else I can't think of right now :)
Please let me know. I'd love to provide further assistance with some more details. Thanks!
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