Keyboard shortcuts only work in default Chrome profiles
I use the "User Profile" feature on Chrome. When I switch users, and a second Chrome window is opened and use the keyboard shortcut (Cmd+), the popup from 1Password comes in the initial window that was open. Will not work in the new instance. I can manually click on the extension and login from there, but the keyboard shortcut should be fixed so that it works on the window that is in focus.
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This is a known issue. I'm sorry I don't have a time frame for a resolution, but it is on our radar. For now using the mouse will still work. I know it is not ideal — I use the keyboard shortcut constantly myself — but that is the workaround until this is resolved.
If we can be of further assistance in the meantime, please let us know. We are always here to help!
RM2943
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Is there a timescale for this being fixed yet?
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We don't normally provide time frames as too many factors (some beyond our control) affect them. I will make sure the developers know you are interested in this as well, though!
Please let me know if there is anything else I can help with.
Cheers!
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