My old 6.8.9 Mac OS 1Password won't start anymore
Somehow the 1P 7 installed on My Mac. Now I have two Apps and the old one which I love won't start anymore. Simply Freezes after I type in the password.
Is there anything I can do about it?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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Yes, passwords seems to be safe. I think my problem is I can't add new passwords to 7th as I don't have a month subscription. But all previous data seems to be there.
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Great to hear your passwords are safe @Slemper!
Just so you're aware, 1Password is now only available as a subscription, with a 1Password account, and we no longer sell standalone licenses. With that in mind however, we do have some trade-in deals available for license customers such as yourself. Switching to a 1Password membership would allow you to use 1Password 7 on your Mac, as well as have access to the apps on any other devices. Additionally with a 1Password membership, you can try out 1Password 8, available now for Windows and Linux, and in beta for macOS.
You can reach our dedicated Migration team who would be able to assist with making sure you're getting any offers that would apply to you by emailing them at
support+tradein@1password.com
. After emailing in, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to connect your conversation here with your email conversation. Let me know!Jack
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