Trouble with capitalone.com Login

jay4695

Has anyone had any difficulty with the capital one credit card site? Neither the user id or password will autofill or submit.

Thanks.

HenryY

Works for me.

khad

@jay4695, I'm sorry that you're having this problem. Please try saving a new Login manually like this:

1. Visit the site's login page: https://login.capitalone.com/loginweb/login/login.do
2. Enter your credentials, but DO NOT submit the form.
3. Click the 1Password button in your browser's toolbar, and select the "+" button in the upper right hand corner.
4. Change the title and make any notes (if desired).
5. Click the Save button in the upper right hand corner.

Using the above technique I was able to save and fill a sample login at:

https://login.capitalone.com/loginweb/login/login.do

Manually saving a new Login can be useful for logins that are either problematic to begin with or were once working but have since stopped. Saving a new Login item allows 1Password to refresh everything it "knows" about the page. Login pages often change as websites are updated and this can be a necessary but very useful tip. :)

I hope that helps. Please let me know.

jay4695

Works beautifully...thanks!!

khad

Great news! Thanks for letting me know that everything is working well. :)

If we can be of further assistance, please let us know. We are always here to help!