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1Password extension disabled when restarting Firefox

khad
khad
1Password Alumni
in 1Password 3 – 7 for Mac
This discussion was created from comments split from: Extension not working in Firefox 20.

Comments

  • CPngN
    CPngN
    Community Member

    I was having similar issues in recent releases. Now with FF 20.0 (OS X MLion) and the 3.9.14 1Password extension, I no longer see a pile of warnings in Console and cmd+\ works fairly reliably, but only after I de-activate and re-activate the extension. The icon disappears the first time I start the browser, so it's as if the whole extensions has been disabled. Luckily this does not require a browser restart, so it's better than some of the past problems I have had. But it's still strange and annoying.

    None of this seems to indicate a serious issue, but since I finally found some 1pw entries in my console log, I figured I'd paste them from this morning:

    2013-04-22 8:43:16.203 AM 1PasswordAgent[202]: Starting 1PasswordAgent 3.8.20 #31499 built Jul 17 2012 08:27:02
    2013-04-22 8:43:16.205 AM 1PasswordAgent[202]: Trying to load Localizable.strings [English] from the main bundle
    2013-04-22 8:43:16.210 AM 1PasswordAgent[202]: Cannot find English version, using English localization for Localizable.strings
    2013-04-22 8:43:16.645 AM 1PasswordAgent[202]: Attempting to register while an attempt is already running
    2013-04-22 8:43:16.724 AM 1PasswordAgent[202]: reloadAllObjects
    2013-04-22 8:43:17.101 AM 1PasswordAgent[202]: Database (AGHtmlDatabase:file://localhost/Users//Dropbox/1Password.agilekeychain/) load time [Cache]: 0.314+0.062 (1052 objects)
    2013-04-22 8:43:17.848 AM 1PasswordAgent[202]: Got disconnected: Error Domain=NSPOSIXErrorDomain Code=61 "Connection refused" UserInfo=0x101d6a930 {NSLocalizedDescription=Connection refused, NSLocalizedFailureReason=Error in connect() function}
    2013-04-22 8:43:17.850 AM 1PasswordAgent[202]: failed because Error Domain=NSPOSIXErrorDomain Code=61 "Connection refused" UserInfo=0x101d6a930 {NSLocalizedDescription=Connection refused, NSLocalizedFailureReason=Error in connect() function}
    2013-04-22 8:43:18.179 AM 1PasswordAgent[202]: Got disconnected: Error Domain=NSPOSIXErrorDomain Code=61 "Connection refused" UserInfo=0x10032d8d0 {NSLocalizedDescription=Connection refused, NSLocalizedFailureReason=Error in connect() function}
    2013-04-22 8:43:18.193 AM 1PasswordAgent[202]: failed because Error Domain=NSPOSIXErrorDomain Code=61 "Connection refused" UserInfo=0x10032d8d0 {NSLocalizedDescription=Connection refused, NSLocalizedFailureReason=Error in connect() function}
    2013-04-22 8:43:43.179 AM 1PasswordAgent[202]: reloadAllObjects
    2013-04-22 8:43:43.443 AM 1PasswordAgent[202]: Database (AGHtmlDatabase:file://localhost/Users//Dropbox/1Password.agilekeychain/) load time [NSOperationQueue]: 0.102+0.162 (1053 objects)
    2013-04-22 9:15:50.607 AM 1PasswordAgent[202]: Failed to return databaseID, encryption key is not loaded

  • khad
    khad
    1Password Alumni

    Thanks for following up, @CPngN. To help us track down the issue more quickly, could you please send us a Diagnostics Report?

    Download the 1Password Troubleshooting utility and follow the instructions to generate the report.

    Then attach the entire file to an email to us: support@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once we see the report we should be able to better assist you. Thanks in advance!

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