Is 1Password affecting BNY Mellon Pershing App?

rmschne
rmschne
Community Member
in iOS

For many years I've used an iPhone app from the financial institution BNY Mellon Pershing. I don't think they've made changes to the app in many months whereas I think there has been changes to 1Password issued via the appstore. In the last month login does not work. The login screen is presented, 1Password reacts an delivers the User ID and Password, but the login button on the app remains inactive.

I suspect 1Password is part of the problem, but I could be wrong. Is there a way I can test this without un-installing 1Password?

1Password Version: 7.9.5
Extension Version: cannot find. your link does not help.
OS Version: iOS 15.3.1
Referrer: forum-search:bny mellon

Comments

  • ag_tommy
    ag_tommy

    @rmschne

    I see this with financial institutions a lot. Fill your username/password and then add a character to the end of the password and remove it in the submission field. Does the button become active at that point?

  • rmschne
    rmschne
    Community Member

    Thanks. That works. odd that it just started, but at least now I can get in.

  • ag_tommy
    ag_tommy

    You're most welcome. :chuffed: :+1:

This discussion has been closed.