Forum Discussion

rmschne's avatar
rmschne
Occasional Contributor
4 years ago

Is 1Password affecting BNY Mellon Pershing App?

For many years I've used an iPhone app from the financial institution BNY Mellon Pershing. I don't think they've made changes to the app in many months whereas I think there has been changes to 1Password issued via the appstore. In the last month login does not work. The login screen is presented, 1Password reacts an delivers the User ID and Password, but the login button on the app remains inactive.

I suspect 1Password is part of the problem, but I could be wrong. Is there a way I can test this without un-installing 1Password?

1Password Version: 7.9.5
Extension Version: cannot find. your link does not help.
OS Version: iOS 15.3.1
Referrer: forum-search:bny mellon

ios

3 Replies

  • rmschne's avatar
    rmschne
    Occasional Contributor
    4 years ago

    Thanks. That works. odd that it just started, but at least now I can get in.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    4 years ago

    rmschne

    I see this with financial institutions a lot. Fill your username/password and then add a character to the end of the password and remove it in the submission field. Does the button become active at that point?