‘Never’ option removed from Require Master Password?

Hi @keinanesq:

Thanks for following up on this, and I'd like to apologize for the delay in getting back to you. To clarify, even with TPM support enabled for 1Password 8 for Windows, after 2 weeks without entering your account password, you will be required to enter it once before being able to use Windows Hello unlock again. Similar to us removing the "never" option, we're trying to balance convenience with not forgetting the account password.

Jack

Hi Folks! Following up here with two notes.
1. Appreciate how thorough 1Password's release notes are 👍🏽, and
2. 1Password just added the equivalent of 'never' to the Windows version. 👍🏽👍🏽

But certainly this begs the question about why 1Password removed the 'never' option. I would note that the TMP biometric feature has been requested for a long time, and their implementation is well done and the right move. Now, unless there's some secret time-out (which wouldn't be very user-friendly, so I assume there isn't), you can sign-in, post-restart or post-shutdown, with biometrics (Windows Hello), without the need to input the master password.

I've been using this since it came out this week and it works exactly as it used to on iOS.

Soooo... can we just have the 'never' option back? It's actually been quite a pain (less secure and holistically unnecessary) to have to input the password on a phone incessantly. It's exceptionally odd to claim there were reasons for removing 'Never' on iOS, and then turn around and implement 'never' on the PC.

Hey folks, thanks for following up here!

As you noticed, the text that elaborates on when the password will be required does still say that the password will be required after a restart. The text for that wasn't updated with this change, but will be updated soon.

@sncooper:

The setting for "After Device Restart" still will require your password after rebooting your device, and for that situation, using that setting may be your best option.

Jack

I'm currently trying out 1password as I consider switching from LastPass. So far I have liked the community engagement and the UI, but I'm hung up on this setting as well. I share my account with my wife, who I would love to use a password manager more, but if she has to enter the master password frequently to unlock it then she will probably never use it. I will not forget the master password and have the emergency kit to regain access in the unlikely occasion that I do forget it. Not necessarily a deal breaker but something that is weighing a little more heavily in my decision.

@sncooper: I got it! AND, I am in the camp of Require Your Password = NEVER....as long as FaceID works. I will NOT forget my Master password.... Need it for some special logins.....so wont forget it.
This reminds me of a Large co (Apple) trying to set up their support of behavior modification. Come on, Apple,,, leave it alone! Stop trying to change me.... That is one on Microsoft's Big errors, IMHO.

And...Agile .... dont copy Apple. Let us users set our behavior...OK?

@three-cushion

I noticed a bug - the screen text does not match actual behaviour (at least on an iPhone.)

I just restarted my iPhone and was surprised not to be challenged for the Master password.

The screen says "Your Master Password will be required after 2 weeks, after device restart, or if Face ID authentication fails.

What I am saying is that the description on the settings screen does not marry with what is actually happening because I was not asked for a password on reboot - tested on another iPhone and iPad to be sure before posting here.

I am in the camp that wants to be asked for the master password on restart, and a little disgruntled that this was changed without letting people know.

I was once mugged and forced to unlock my phone at knifepoint, just for the sake of stealing my iPhone so that they could then switch it off to prevent it being tracked by 'Find my phone'.

It was a terrible experience, however I felt comforted knowing that 1Password had my back, and that on reboot even if they somehow hacked my phone they would not get into 1Password and my bank accounts.

I started receiving fake text messages (on my new phone) purporting to be apple having found the location of my phone, and asking me to login with my Apple ID on a website to track the location - so they had managed to hack into my phone to some degree.

I am definitely in the camp of wanting an extra level of security so that an extra password is required and not just relying on Fingerprint / Face ID.

Incorrect information displayed under 'Face ID' toggle.

@sncooper: Thanx...at least there are many differences being found w/ 1PW update 7.9.5!

In my version of 7.9.5,,, the Required Master Password OPTION (found in 1PM Settings> Advanced > Security > Require Master Password
is STILL headed by "NEVER" then a table of options like "After Device Restart", then 1Hour, 1Day, 2 Days...etc to final option of 30 days .

What some have noted here that the "NEVER" option was dropped in 1PM 7.9.5 ; Apple iOS 15.3.1,
My iPhone 11 AND iPadOS 2nd gen STILL have the NEVER option.

Many others in this thread have complained the option was eliminated (E.G. a iPhone ver 12...and others).

Now do you get the picture? Different results of Software upgrades according to AGE of the Hardware!

W H Y?
@three-cushion

But... your iPhone 12 Pro Max does NOT have it? Is that right?
Yep, that's right.

Again: This setting seems to be "Hardware related" .... My iPhone is Ver 11 (2yrs old); my iPad is iPad Pro 2nd Gen (4years+) old
BOTH of my devices have up to date SW and BOTH have the "Never" option available...

I know enough German to see that your re-install on iPadPro returned the "Never" as an option. But... your iPhone 12 Pro Max does NOT have it? Is that right?

More comments please! Why is this happening? Is 1PW just not in sync w/Apple? I'm confused...

Just reinstalled 1Password 7.9.5 on my iPad 2019 with iPasOS 15.3.1 installed. And the setting "Never" still exists, and I'm able to select.

On my iPhone 12 Pro Max with iOS 15.3.1 installed, the seting "Never" is not available after reinstalling 1Password 7.9.5.

So it looks like the setting doesn't depend on the iOS / iPadOS and the 1Password app installed. And it doesn't matter if you are reinstalling 1Password or not... 😕