1Password for windows Crashed
Hello,
My 1Password crashed today on Windows 10. I got the below dialogue and from the event viewer I discovered it was 1Password.
It seems to be working now but wondering if this may help in developing a fix?
1Password Version: 7.9.828
Extension Version: Not Provided
OS Version: Windows 10 21H1
Comments
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Hi @tony359:
I'm sorry you ran into a crash here. If it does occur again, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/127260/1password-for-windows-crashed#latest
- Your forum username:
tony359
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. This will let us take a closer look as to what could have been the cause here. Thanks!
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Having exactly the same issue. Reported through the app multiple times.
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Update: for me, upgrading the graphic card driver (GeForce) has fixed the issue
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Still, the mouse pointer seems kind of laggy within the 1Password Windows app
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Ok, scratch that. Hadn't noticed there is a version 8 out. The update in 7 said I was on the latest version still...
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Yes, the update to v8 fixed it. Although it still seems a little laggy when the mouse pointer moves across items in 1P. But that is minimal and could very well be a very subjective perception. At least it doesn't crash anymore. Note: I did first upgrade the GeForce driver, then upgraded 1P to v8, then Windows Updates which upgraded me to Win11, then I also deinstalled the Logitech Options program (keyboard Logi Craft and Mouse) due to a LogiOverlay error at shutdown. Now everything works fine again.
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