Missing toolbar icon in Chrome
I have the 1PW extensions (the version saying Desktop app required) in Chrome on my Mac, but the icon does not appear in the toolbar. I have checked and the extension is on.
How do I get it back?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Comments
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Hi there,
It sounds like the extension hasn't been pinned to the toolbar, try this:
- Click the Extensions menu (puzzle piece icon) in the toolbar.
- Click the pin icon next to 1Password.
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Hmm, are those by any chance instructions for Chrome on a PC or a phone. I have a Mac, running OS 12.2.1, and the latest Chrome.
No puzzle piece icon in the toolbar. There is the three dots icon, where I can find More Tools, which includes Extensions. And the 1Password extension is turned on.
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Hey @danco, here is a screenshot of the puzzle piece icon in Chrome's toolbar: https://cln.sh/uiSr5q.
This should indeed appear in Chrome on a Mac. Could you double check and let us know if you're able to find it? If not, please share a screenshot of your browser window with us. There's not a way to attach a screenshot to a reply, but you can link to it. You can also send us an email at support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/127316/missing-toolbar-icon-in-chrome#latest
- Your forum username: danco
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
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OK. Found it. Didn't look like a puzzle piece to me. Sure enough, the 1PW extension was there but not pinned.
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