Read only - 1Password 7 standalone - Windows 11
davideasum
Hi,
I just got a new computer. I downloaded 1Password 7 standalone that I had bought a few years ago - order 1PA181114-2329-67226. It opens fine with my vault, but says it's read-only. I don't know how to input the license to restore full usability. It seems to want to read a license file, but doesn't find it.
I have the original email from the purchase, but all of the links in it are dead ("site-not-available").
Can you please tell me what to do?
Thanks,
David
1Password Version: 7.9.828
Extension Version: Not Provided
OS Version: Windows 11
Comments
Hi @davideasum !
I think it would be better to contact 1Password directly. Please write an email to '[email protected]' to get help in this case. 😊
Team Member
Hi @davideasum:
As @DenalB mentioned (thanks for the assist 😎), we'd be best equipped to handle getting your license sorted out via email. Since you've reached out to us, please continue the conversation there. Thanks!
Jack
ref: LKS-28582-611