1Password Changes My Username
I use the same Username on multiple sites. On several occasions 1Password has changed my saved Username to my email address. I have to go into 1Password and change the Username back to what it was before, then save. Why does this keep happening?
I primarily use the browser plug-in.
1Password Version: Not Provided
Extension Version: Not Provided
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Referrer: forum-search:username changes
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I'm sorry to hear about the difficulty. Could you please walk us through an example where this is happening?
Ben
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It just happened to me again. There's a site that I occasionally sign into, and instead of my Username populating the Username field, my email appears instead. I now have to manually update 1Password with my correct Username. I can't say how long this will keep and when I'll have to fix this again.
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Hi @UsernameUnavailable, could you share the URL to the websites where you've seen this happen? Once we get those details, we can investigate further.
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Hello @UsernameUnavailable,
Thank you for the link. I tested 1Password on your website, and it can detect the username and password fields correctly for me. In this case, please try these steps to create a new login manually for your site and see how it works?
Go to your website > Enter your Username and Password > Right-click on the 1Password icon on your browser's toolbar > Select "Save Login" > Click on "Update login" > Select "Save new item" > Save.
Refresh the page and try filling in using the new item.
If the new login item works, you can move the old item to the trash.
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