Help recovering from an over-aggressive spring cleaning
Was doing some spring cleaning and removed my 1Password ver4 file. I kept my 1Password ver 6.
However, my 1Password now has no passwords, log-ins, etc (I kept everything in a single vault). Examination of my trash shows a number of files ending in .blob2. I am assuming these files contain my data. Is there any way to recover from my idiocy? TIA
1Password Version: 6.8.9
Extension Version: not installed
OS Version: Mac os 10.15.7
Comments
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Hi @michaelroth:
I'm sorry you ran into some trouble here, and I'd be happy to help you get up and running again. To ensure that you are able to regain access to all of your 1Password information, I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/127469/help-recovering-from-an-over-aggressive-spring-cleaning#latest
- Your forum username:
michaelroth
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
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