Wrong 2FA codes generated on Windows 11 (beta desktop client and my.1password.com)

thelazycoder
thelazycoder
Community Member
edited March 2022 in Windows

I'm using 1Password 8 Beta (80600068) on Windows 11. I haven't logged into the PC for many weeks and decided to do it today. I ensured everything was updated including the browser (Edge Dev), Windows and 1Password client itself. While trying to login to Discord, I noticed that my 2FA codes were not getting accepted. I thought Discord was having issues and while checking my account settings on my MacBook, I noticed that the codes being generated on Mac vs Windows were completely different.

I thought the system time was out of sync but that didn't seem to be the case. I tried logging out of 1Password client, quitting, re-logging in but the codes being generated are still different. Just to triple-check things, I went to my.1password.com on the browser, logged in there and checked the codes. Shockingly, those were also generating the same wrong codes which is puzzling to me. FWIW, the two Macbooks and the iPhone is generating the right codes and in sync.

Could anyone tell me what might be going wrong or is this an issue with the latest beta?

1Password Version: 8.6.0
Extension Version: 2.2.3
OS Version: Windows 11 Pro 21H2 22000.556

Comments

  • thelazycoder
    thelazycoder
    Community Member

    I found this post on the forum which seemed similar to my case: https://1password.community/discussion/115048/fixed-wrong-2fa-one-time-passwords-generated-on-windows-10-2004-in-1password-and-1passwordx

    I triple-checked date and time, and time zone. All were set correctly in my case. I even tried changing the TZ to different one and back to my TZ, restarted 1Password, but still resulted in the wrong codes. I then tried to sync time with the time server but that wasn't going through for me, for some weird reason.

    So, I connected to a VPN region in my country (IN) and tried syncing again. It said "successful sync" even though everything was already correct and nothing changed according to Settings UI. But for bizarre reasons, doing that fixed the 2FA codes for me -- they're now in sync with all my other devices.

  • DenalB
    DenalB
    Community Member
    edited March 2022

    Hi @thelazycoder !

    Looks like your problem is solved now.

    Next time, please check here, if your time is not in sync:
    https://time.is

    Actually, I got this result on my PC.

    After syncing my time with a time-server in Windows 11 it looks like this now.

This discussion has been closed.