TouchID unlock doesn't work on Opera

I'm using Opera version 84.0.4316.31 (arm64) on a macOS (other environment versions provided below). I unfortunately can't unlock my 1Password browser extension using any of the biometrics: TouchID or Apple watch. Can you please advise?


1Password Version: 8.6.0
Extension Version: 2.3.2
OS Version: macOS 12.1

Comments

  • Joy_1PJoy_1P

    Team Member

    Hey @jareality! Since Opera is not a browser that we officially support, it does not connect to the app to share a lock state and therefore would not unlock with biometrics. I recommend using one of our supported browsers to unlock with biometrics and for the overall best experience: https://support.1password.com/getting-started-browser/

    Let us know if you have any other questions!

  • honza123456honza123456
    Community Member

    Hi, I am also using Opera and the biometrics login was working before I updated to the new 1password version. Based on that experience and your answer @Joy_1P , I feel that you blocked the other browsers on purpose. But is it really necessary? I don't see any reason why you would do that, the extension is totally the same as for Chrome.
    I need Opera for my work because your supported browsers don't have the features I need (even basic ones). As a paid tool I think you could adapt a little instead of blocking proper usage...
    But if you insist on that, is there an easy way to downgrade?
    Thanks

  • Joy_1PJoy_1P

    Team Member
    edited September 6

    Hey @honza123456, the extension can save and fill in Opera. The only limit is that it does not share a lock state with the app, as Opera is not an officially supported browser at this time. We do have an internal feature request to support Opera and I can add your voice to that request. Hopefully it is something that our Product team and developers will consider in the future.

    We would hate to see you go but if you feel that's best for your situation, then you can email [email protected] If you do send an email, please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so that we can get you the help that you're looking for. Thanks!

    IDEA-I-422

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