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How To: Start over after a forgotten master password

maritimer99
maritimer99
Community Member
edited May 2013 in 1Password 4 for Windows

I have tried to unisntall 1password as I installed and now cannot remember the master password . Icon is showing in my firefox but I cannot locate program using start -search 1password - or in control panel. Any suggestions to unisntall so can start over be much appreciated?

Comments

  • maritimer99
    maritimer99
    Community Member

    I meant to add I have deleted the 1password extension from Firefox too.

  • khad
    khad
    1Password Alumni

    There is no need to uninstall 1Password if all you want to do is start over with a new data folder. In fact, uninstalling 1Password will NOT help you start over since your data folder is stored separately. It would be like uninstalling Microsoft Word in order to create a new Word document. :)

    Just select File > New 1Password Data Folder from the menu bar in 1Password for Windows to create a new data folder. Obviously you will need 1Password installed in order to do that, so you can reinstall 1Password if you need to.

    I hope that helps. Please let me know.

    Cheers,

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