1Password 7.9.3 Upgrade Broke Integration with Brave Extension
I updated to 1Password 7.9.3 and I cannot get 1Password's Chrome Extension to integrate with 1Password 7 on my Mac. I have to keep unlocking each account individually repeatedly rather than just unlocking the app. Is this a bug?
1Password Version: 7.9.3
Extension Version: 2.3.0
OS Version: macOS 12.3
Comments
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"Always keep 1Password Extension Helper running" is checked in 1P 7 Preferences -> Browser
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Hi @wavesound:
Thanks for writing in, and I'd be happy to get you up and running again. If you restart the 1Password Extension Helper via Help > Troubleshooting, does that improve your state of play? Let me know!
Jack
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Hi @Jack.P_1P I did "Quit 1Password Completely" and re-opened it and that solved this issue. However, it seems to keep happening with 1PW 7 Updates on the Mac. Can we fix that?
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Hey @wavesound! Since the issue keeps appearing, I'd like to take a closer look at what may be going on. I'd like to ask you to create a diagnostics report from your Mac:
https://support.1password.com/diagnostics/
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/127916/1password-7-9-3-upgrade-broke-integration-with-chrome-extension
- Your forum username: wavesound
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
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