Why does 2FA only recognize my second mobile device but not my primary device?

lowellk

I'm trying to log into 1password.com on Chrome on macOS and I only see my secondary device listed (see screenshot, first comment), but not the main mobile device I use daily. How do I add my primary mobile device as a 2FA factor?

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Referrer: forum-search:Why does 2FA only recognize my second mobile device but not my primary device?

lowellk

Joy_1P

Hey @lowellk! Is the authenticator app that you use to store your 2FA code for your account only on that secondary device?

lowellk

No @Joy_1P, the authenticator app is only on my primary device