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lowellk
New Contributor
4 years ago

Why does 2FA only recognize my second mobile device but not my primary device?

I'm trying to log into 1password.com on Chrome on macOS and I only see my secondary device listed (see screenshot, first comment), but not the main mobile device I use daily. How do I add my primary mobile device as a 2FA factor?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:https://1password.community/search?Search=Why%20does%202FA%20only%20recognize%20my%20second%20mobile%20device%20but%20not%20my%20primary%20device%3F

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  • lowellk's avatar
    lowellk
    New Contributor
    4 years ago

    No @Joy_1P, the authenticator app is only on my primary device

  • Former Member's avatar
    Former Member
    4 years ago

    Hey lowellk! Is the authenticator app that you use to store your 2FA code for your account only on that secondary device?

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I'm trying to log into 1password.com on Chrome on macOS and I only see my secondary device listed (see screenshot, first comment), but not the main mobile device I use daily. How do I add my primary mobile device as a 2FA factor?

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1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=Why%20does%202FA%20only%20recognize%20my%20second%20mobile%20device%20but%20not%20my%20primary%20device%3F

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I'm trying to log into 1password.com on Chrome on macOS and I only see my secondary device listed (see screenshot, first comment), but not the main mobile device I use daily. How do I add my primary mobile device as a 2FA factor?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nReferrer: forum-search:Why does 2FA only recognize my second mobile device but not my primary device?

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No @Joy_1P, the authenticator app is only on my primary device

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Hey lowellk! Is the authenticator app that you use to store your 2FA code for your account only on that secondary device?

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