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lowellk's avatar
lowellk
New Contributor
4 years ago

Why does 2FA only recognize my second mobile device but not my primary device?

I'm trying to log into 1password.com on Chrome on macOS and I only see my secondary device listed (see screenshot, first comment), but not the main mobile device I use daily. How do I add my primary ...
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Former Member's avatar
Former Member
4 years ago

Hey lowellk! Is the authenticator app that you use to store your 2FA code for your account only on that secondary device?

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How do I add my primary ...","body@stringLength":"567","rawBody":"

I'm trying to log into 1password.com on Chrome on macOS and I only see my secondary device listed (see screenshot, first comment), but not the main mobile device I use daily. How do I add my primary mobile device as a 2FA factor?

\n\n
\n\n

1Password Version: Not Provided
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\nOS Version: Not Provided
\nReferrer: forum-search:Why does 2FA only recognize my second mobile device but not my primary device?

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I'm trying to log into 1password.com on Chrome on macOS and I only see my secondary device listed (see screenshot, first comment), but not the main mobile device I use daily. How do I add my primary mobile device as a 2FA factor?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=Why%20does%202FA%20only%20recognize%20my%20second%20mobile%20device%20but%20not%20my%20primary%20device%3F

"},"Conversation:conversation:115454":{"__typename":"Conversation","id":"conversation:115454","solved":false,"topic":{"__ref":"ForumTopicMessage:message:115454"},"lastPostingActivityTime":"2022-03-24T14:35:00.000-07:00","lastPostTime":"2022-03-24T14:35:00.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:115454":{"__typename":"ModerationData","id":"moderation_data:115454","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:115454_1":{"__typename":"Revision","id":"revision:115454_1","lastEditTime":"2022-03-20T17:50:38.000-07:00"},"ForumReplyMessage:message:115456":{"__typename":"ForumReplyMessage","id":"message:115456","conversation":{"__ref":"Conversation:conversation:115454"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":115456,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Why does 2FA only recognize my second mobile device but not my primary device?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:115456"},"parent":{"__ref":"ForumTopicMessage:message:115454"},"body":"

Hey lowellk! Is the authenticator app that you use to store your 2FA code for your account only on that secondary device?

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Hey ! Is the authenticator app that you use to store your 2FA code for your account only on that secondary device?

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