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syncrasy's avatar
syncrasy
New Contributor
3 years ago

Bug in Mac Safari extension: Save & Copy regenerates and copies a *different* password

The Save & Copy button in the Safari extension regenerates and copies a different password from the one being displayed. I've noticed this bug for the last several versions.

Steps to reproduce:
1. Click the 1Password icon in Safari (next to address field)
2. Click + Generate Password button
3. Click blue Save & Copy button
4. Paste saved password into TextEdit
5. Observe that the pasted password is actually a different password than the one displayed when clicking Save & Copy.

Workaround: Click the circular arrow icon to regenerate a new password before clicking Save & Copy.

1Password Version: 7.9.3
Extension Version: 7.8.7
OS Version: macOS 10.13.6

browser extension
  • Former Member's avatar
    Former Member
    3 years ago

    I've been working with a 1Password Customer Support rep on a very similar problem, but it's not limited to the Safari browser extension. The problem occurs whenever 1Password mini is used, either in any browser (I found it in Safari and Firefox) or from the Mac top menu bar, regardless of which application was open.

    I've discovered that, in addition to syncrasy's workaround of clicking the "open circle arrow," changing any of the password characteristics (type, # of characters, symbols, etc.) before clicking Save & Copy will avoid the glitch.

  • Nhat_Nguyen's avatar
    Nhat_Nguyen
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hello syncrasy,

    I confirm that this is a known issue, and we have already resolved it in the new "1Password for Safari". However, this new 1Password does not work with the current 1Password desktop app, so I recommend waiting for the version released 1Password 8 before using it. However, if you are interested, you can go to Mac App Store > Search for "1Password for Safari" to download it and go here to give 1Password 8 a try.