Every day the safari plug in fails to work until I restart Safari. Any idea why? I'm talking about autofill in login boxes. When I click on the 1p icon in the menu bar it spins for a while, then shows the correct item, but the autofill button does nothing. Then when I restart safari, the autofill suggestion is now there, but invariably there will be an error the first time I submit until I reload the page. The last time this happened was when attempting to login here to post this.
This is new behavior since the last set of updates.
Are you aware of any issues?
MacOS 15.4 Safari Version 18.4 (20621.1.15.11.10 1Password for Safari 8.10.70.27 1Password for Mac 8.10.50 (81050025)
I'm sorry that AutoFill stops responding in Safari on your Mac. This is an issue that the team and I have been able to reproduce and an internal issue is currently open to investigate this further. The team has identified an issue in Safari 18.4 that is contributing to the issue and have filed feedback with Apple to get this fixed.
For the time being, opening the website in a new tab should get things working again. If that doesn't work then restart Safari by completely closing it and then reopening it.
You're correct that you're running into a known issue, please see my post here.
That still leaves the OTPs sent in mail messages issue open. Don't know if that's a 1p or a mac issue.
That's a macOS feature and 1Password isn't involved. I recommend reaching out to Apple for help if you're not seeing one-time passwords being picked up from emails by macOS.
I've searched and searched, and have yet to find a way to contact support and open a ticket. Am I being an idiot here? I'm getting more and more disappointed in 1Password. May be time to find another password manager.
Edit: Found their support email and sent in a report.
Problem also appeared last summer. Back then I contacted the support which told me that the devs were working tightly with Apple to get the problem fixed. Even got a fairly big discount/refund. Might be time for another support ticket.
1Password which should be best in class is practically unusable at the moment.
I am having a similar issue. I use multiple profiles within Safari and notice sometimes it prompts me to `reload 1password` when using the extension. I use the extension in combination with the MacOS Desktop application too.
Sometimes one profile in Safari will work fine, and another profile will require several `reloads` before it will work.
Occasionally I have to go in to the 1Password Desktop application `settings`, and disable the `browser` integration, and then reenable it for everything to work correctly.
Autofill passwords and passkeys: On Autofill from Passwords: Off Verification Codes: Delete after use: On (I also noticed it stopped picking up verification codes from mail messages) Setup Codes in: Passwords (the only choice)
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Every day the safari plug in fails to work until I restart Safari. Any idea why? I'm talking about autofill in login boxes. When I click on the 1p icon in the menu bar it spins for a while, then shows the correct item, but the autofill button does nothing. Then when I restart safari, the autofill suggestion is now there, but invariably there will be an error the first time I submit until I reload the page. The last time this happened was when attempting to login here to post this.
This is new behavior since the last set of updates.
Are you aware of any issues?
MacOS 15.4 Safari Version 18.4 (20621.1.15.11.10 1Password for Safari 8.10.70.27 1Password for Mac 8.10.50 (81050025)
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Every day the safari plug in fails to work until I restart Safari. Any idea why? I'm talking about autofill in login boxes. When I click on the 1p icon in the menu bar it spins for a while, then shows the correct item, but the autofill button does nothing. Then when I restart safari, the autofill suggestion is now there, but invariably there will be an error the first time I submit until I reload the page. The last time this happened was when attempting to login here to post this.
This is new behavior since the last set of updates.
Are you aware of any issues?
MacOS 15.4 Safari Version 18.4 (20621.1.15.11.10 1Password for Safari 8.10.70.27 1Password for Mac 8.10.50 (81050025)
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Safari extension not working reliably","moderationData":{"__ref":"ModerationData:moderation_data:154825"},"body":"
I'm sorry that AutoFill stops responding in Safari on your Mac. This is an issue that the team and I have been able to reproduce and an internal issue is currently open to investigate this further. The team has identified an issue in Safari 18.4 that is contributing to the issue and have filed feedback with Apple to get this fixed.
\n
For the time being, opening the website in a new tab should get things working again. If that doesn't work then restart Safari by completely closing it and then reopening it.
\n
-Dave
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That still leaves the OTPs sent in mail messages issue open. Don't know if that's a 1p or a mac issue.
-David
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You're correct that you're running into a known issue, please see my post here.
\n
\n
That still leaves the OTPs sent in mail messages issue open. Don't know if that's a 1p or a mac issue.
\n
\n
That's a macOS feature and 1Password isn't involved. I recommend reaching out to Apple for help if you're not seeing one-time passwords being picked up from emails by macOS.
\n
-Dave
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There as an update available today
1Password for Mac 8.10.70 (81070026)
Not sure if this will help the safari extension or not. FWIW I have not seen the issue (yet) today.
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I've searched and searched, and have yet to find a way to contact support and open a ticket. Am I being an idiot here? I'm getting more and more disappointed in 1Password. May be time to find another password manager.
Edit: Found their support email and sent in a report.
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You can reach the team by sending an email to support@1Password.com
\n
-Dave
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Same issue here!
Problem also appeared last summer. Back then I contacted the support which told me that the devs were working tightly with Apple to get the problem fixed. Even got a fairly big discount/refund. Might be time for another support ticket.
1Password which should be best in class is practically unusable at the moment.
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I am having a similar issue. I use multiple profiles within Safari and notice sometimes it prompts me to `reload 1password` when using the extension. I use the extension in combination with the MacOS Desktop application too.
Sometimes one profile in Safari will work fine, and another profile will require several `reloads` before it will work.
Occasionally I have to go in to the 1Password Desktop application `settings`, and disable the `browser` integration, and then reenable it for everything to work correctly.
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I have exactly the same issue. I think it started with the MacOS version 15.4
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MacOS settings:
Autofill passwords and passkeys: On Autofill from Passwords: Off Verification Codes: Delete after use: On (I also noticed it stopped picking up verification codes from mail messages) Setup Codes in: Passwords (the only choice)
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