dock icon blurry and low res
Hi, afte the last update, my dock icon is low res and blurry. When I get info on the app, its a crisp hi-res icon there. Any ideas how to fix the dock icon (I've removed the icon from my dock, but whenever the app is running its the blury one...)
Thanks
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That is very strange. It looks like you have some kind of hacks or add-ons to modify your dock with all that space between the apps. Do you have anything installed that is doing that?
Can you confirm for me the version of 1Password that you are using?
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Version 3.8.21 (build 32009). osx 10.8.3 non-retina display imac and macbooks are doing it.
No previous versions of 1password did this, and none of my other apps are doing this. The different size icons is just magnification setting in the dock system preference, and screen capturing it "magnified" to see the low resolution...
To add spaces to the dock, use terminal:
defaults write com.apple.dock persistent-apps -array-add '{tile-data={}; tile-type="spacer-tile";}'
killall Dock
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It sounds like your 1Password installation may be damaged. Please try downloading a fresh copy:
- Visit the 1Password download page:
http://agilebits.com/downloads - Click on the "Download Now" button under "1Password 3"
- Quit your web browser and 1Password, if it's running
- Drag the newly downloaded version of 1Password to the same location as any previous one -- replacing it
- Run 1Password at least once and then your web browser
Your information is stored in a data file separate from the application, so it will not be harmed by this procedure.
0 - Visit the 1Password download page:
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I followed those steps, no change... still low res icon.
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I've seen no other reports of this, and we can't reproduce it. Do you have any apps installed/running that might modify the contents of app bundles. Something like Monolingual, XSlimmer, or any other utilities that could be deleting part of 1Password.app every time you reinstall a fresh copy of it?
I don't know how much it will help, but a Diagnostics Report may shed some light on the situation.
You can download the 1Password Troubleshooting utility and follow the instructions to generate the report.
Then attach the entire file to an email to us: support@ agilebits .com
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
Once we see the report we should be able to better assist you. Thanks in advance!
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I'm experiencing the same issue with the icon in the Launchpad. I've reinstalled from the Apple Store, but it didn't help.
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Hi @isthatyourbag,
I'm sorry to hear that you're stuck with a blurry icon. Can you confirm that you don't have any apps installed/running that might modify the contents of app bundles. Something like Monolingual, XSlimmer, or any other utilities that could be deleting part of 1Password.app every time you reinstall a fresh copy of it?
If you have none of these, as Khad mentioned above, we'll need to see a Diagnostics Report to try and make a bit more progress on tracking this down.
MAC, 1Password 3: Download the 1Password Troubleshooting utility and follow the instructions to generate the report.
MAC, 1Password 4: Download the 1Password Troubleshooting utility and follow the instructions to generate the report.
Then attach the entire file to an email to us: support@ agilebits .com
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
Once we see the report we should be able to better assist you. Thanks in advance!
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