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Forum Discussion
1Password for Windows 8 is crashing very often in Windows 11
Hi Dear Community,
1password (version 8.6.1 and the previous one) is crashing very often on my computers, At first, I was blaming this problem on some setting on my computer, but then I installed windows 11 from scratch on my laptop, the same problem
Any tip or help is more than welcome ;)
1Password Version: 8.6.1
Extension Version: 2.3.2
OS Version: Windows 11 Pro for Workstations 21H2
Referrer: forum-search:https://1password.community/search?Search=windows%2011%20crash
1 Reply
AliH1P1Password Team
Hello @LordCharlie, thanks for reaching out to us. I'm sorry to hear 1Password is crashing often on your devices.
To investigate further, I'd like to ask you for a diagnostics report from your Windows PC as well as some Event Viewer logs:
Sending Diagnostics Reports (Windows)
Save an EventViewer report when 1Password for Windows quits unexpectedly
Attach both of these files to an email message addressed to
support+windows@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/128362/1password-for-windows-8-is-crashing-very-often-in-windows-11
- Your forum username:
LordCharlie
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!
Ali
