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Former Member's avatar
Former Member
3 years ago

1password 7.9.3 fails to open safari. It flips to safari window, but does not open site.

Ever since we upgraded this 1password to 7.0 versions, 1password fails to open the window or to fill in passwords. It does work on another computer though. In order to use it the operator has to cut and paste everything

1Password Version: 7.9.3
Extension Version: Not Provided
OS Version: macOS 15
Referrer: forum-search:1password fails to open safari

browser extension
macos
  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @bill_raynor:

    On behalf of Dave, you're very welcome! Please get in touch if you need anything else in the future. 😀

    Jack

  • Former Member's avatar
    Former Member
    3 years ago

    That appears to have fixed it. Thank you!

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @bill_raynor! 👋

    I'm sorry to hear that you're having trouble using 1Password to open websites in Safari. It sounds like the connection between 1Password and Safari isn't working correctly. Can you first make sure that the built-in 1Password extension for Safari is enabled:

    1. Open Safari.
    2. Click on Safari next to the  in the menu bar.
    3. Click on Preferences.
    4. Click on Extensions.
    5. Make sure that "1Password" is checked.

    Then I'd like you to try the following:

    1. Close all open web browsers.
    2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit 1Password Completely. Wait until the icon disappears.
    3. Double-click on 1Password 7 from your Mac's Application folder.
    4. Open your web browser.

    Let me know if that fixes the issue. I look forward to hearing from you. 🙂