How to recover previous password?

madflute
madflute
Community Member
in Mac

I accidentally updated the password of an item and need to go back to the previous one. I sware there used to be a password history but can't find it anymore. Any help would be appreciated.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • MrC
    MrC
    Volunteer Moderator

    @madflute ,

    Click the downward facing arrow at the end of the Password field, and select View password history.

  • skatch
    skatch
    Community Member

    Thanks for this @MrC! I didn't realize where this functionality moved to either.

    Note for the 1Password team: pressing the [option] key doesn't reveal passwords in the password history modal (assuming you have that setting enabled in preferences).

  • madflute
    madflute
    Community Member

    Thank you @MrC 🎊

  • Jack.P_1P
    Jack.P_1P

    Hi @madflute / @skatch:

    I'm glad @MrC was able to get you sorted. As for the reveal option not working, this is something we're tracking, and I've added your voice to the issue. Thanks for letting us know!

    Jack

    ref: dev/core/core#11875

  • Nekoninda
    Nekoninda
    Community Member
    edited June 2022

    I am grateful to @madflute for revealing the answer. It took me about half an hour to find this answer, because I first looked in 1Password help, within the app, then posted to Twitter, then searched on the 1Password website, and then came to the forum, and went through a few variations in the wording for finding old passwords, until I finally found this message thread. Since the forum lists 134 pages of hits for 'Previous Passwords', it seems clear that this is a common problem. Is there a way to make this answer show up in Help within the app? And in a search on the 1Password website? Useful help links could save a lot of people a lot of time. There are half a dozen variations that people might search on, such as 'old password', password history, password archive (which is something else, but a user may not know that), deleted password, find older passwords, and so on. I notice that Help in the app can't even find the term that the app menu contains, 'Password History' (nor 'View Password History'). I have been doing my searches on a Mac, and I have version 7.9.5 installed.

    I hope that the 1Password team can make it easier to find this essential function. Thanks.

  • beverson
    beverson
    Community Member

    Oh man, this was driving me nuts! Thank you for helping me find it.

    Feedback to the 1Password folks: this is not discoverable, and I also wish the password field in the modal responded to option key presses.

  • ag_tommy
    ag_tommy
    edited July 2022

    @beverson

    this is not discoverable, and I also wish the password field in the modal responded to option key presses.

    Hopefully, the team can address this in the future. This user could also use that ability. 😉

    ref: dev/core/core#11875

  • AlexWT
    AlexWT
    Community Member

    I'll second that this is not very discoverable, in fact the online help doesn't tell you that it exists, It says you need to login via the web to see the password history: https://support.1password.com/item-history/
    I'd update that page to show where to find it in the app.

  • Jack.P_1P
    Jack.P_1P

    Hi @AlexWT:

    Thanks for your feedback on this! I'll share it with the appropriate team.

    Jack

    ref: dev/web/support.1password.com#3473

  • yulmathieu
    yulmathieu
    Community Member

    There's a lot of functionality hidden behind arrows and hard to find menus. On Windows, 2/3 of the pane used to display a login is blank, plenty of room for buttons. Same on iOS, let us see actions by scrolling down rather than fishing for long press menus. It's not the first time I have to turn to the forum to find something that should be easy to find.

This discussion has been closed.