Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password 8 for Mac takes MUCH too long to unlock

Version 7 would unlock almost instantaneously after I entered my local 1Password app's password.

Now Version 8 is taking 30 seconds up to a minute or more to unlock, and it doesn't even accept the local password I used in Version 7 but insists on the online account's password.

This is a stupid and disastrous degradation of functionality.

Is there some way to speed things up?

1Password Version: 8
Extension Version: ??
OS Version: macOS 12.3.1

macos

4 Replies

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @murrayE:

    In that case, we might need to take a closer look at 1Password on your device. I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • Former Member's avatar
    Former Member
    4 years ago

    +1 speed has significantly worsened on v8. add to that, everything needs several more clicks or key presses compared to v7.

  • Former Member's avatar
    Former Member
    4 years ago

    No, I am not using Apple Watch! I am just using an iMac.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    4 years ago

    @murrayE

    I suspect you are using an Apple Watch and might have dismissed a prompt. There is a bug we are working on resolving that sounds remarkably like your description.