Getting a .NET exception message every so often without doing anything with 1PW

realnzall · May 2022

I use 1password 7 on Windows 10, and I synchronize 1password both using Dropbox and Onedrive (Onedrive with nested Dropbox folder) because I need to use Onedrive synchronization between my Windows devices (Windows 10 desktop, Windows 10 Lenovo Legion laptop), and Dropbox synchronization from my main Windows computer to my iOS devices, because I do not have a Dropbox subscription and as such can only use Dropbox on 3 devices (main computer, iPhone, iPad). I first noticed this issue on my previous computer (also a Windows 10 desktop), but I have it on my current device as well.

The problem I have is that when 1password gets locked, either due to inactivity or because I'm shutting down my computer, I sometimes get a .NET application error popup. I checked the windows 10 event viewer, and it says the following:

Application: 1Password.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ApplicationException
at System.Threading.TimerQueue.DeleteAppDomainTimer(IntPtr)
at System.Threading.TimerQueue+AppDomainTimerSafeHandle.ReleaseHandle()
at System.Runtime.InteropServices.SafeHandle.InternalFinalize()
at System.Runtime.InteropServices.SafeHandle.Dispose(Boolean)
at System.Runtime.InteropServices.SafeHandle.Finalize()

I also checked the 1password logfile from the same moment, and it gives this error:

24748 2022-05-18 21:02:14 18017.492s INFO opw_app::app_lock:32 > app locked (inactivity)
13836 2022-05-18 21:02:14 59409.309s ERR opw_app::nmh:294 > failed app->browser pump opw-ipc\src\lib.rs:460 GetOverlappedResult (error code 233: No process is on the other end of the pipe.)
28996 2022-05-18 21:02:14 0.000s INFO opw_sqlite::db:260 > database schema: 821
file: C:\Users\USERNAME\AppData\Local\1Password\data\1Password10.sqlite
app: C:\Users\USERNAME\AppData\Local\1Password\app\7\1Password.exe
28996 2022-05-18 21:02:14 0.002s INFO opw_app::app:169 > starting main role C:\Users\USERNAME\AppData\Local\1Password\app\7\1Password.exe v7.9.828 with hidden UI
28996 2022-05-18 21:02:16 0.046s INFO opw_app::roles::main:595 > Online update check: No new updater file found for Stable channel

I censored my Windows user name. If you need any more details to fix this issue, let me know.

1Password Version: 7.9.828
Extension Version: 4.7.5.90
OS Version: Windows 10 Version 21H1 OS Build 19043.1706

MikeT · May 2022

Hi @realnzall ,

Thanks for reporting this issue. We haven't been able to reproduce the issue on our own systems, we have received a few reports of this but we weren't able to narrow it down.

Could you send us your diagnostics report and we can take a look at what's going on.

Here's how to generate the report on Windows (scroll down to 1Password 7)

Please email the report to support+windows@1password.com and in your email, also include:

A link to this thread: https://1password.community/discussion/129991/getting-a-net-exception-message-every-so-often-without-doing-anything-with-1pw
your forum username: @realnzall

This will get a response from our BitBot that includes a support ID, can you reply with that ID, so we can track it down.

Thanks!

PeterG_1P · May 2022

Hello @realnzall, thank you for following up by email. We've received your message and will get to work investigating this. We'll continue the conversation over there! 👍

ref: MSD-58587-945

Getting a .NET exception message every so often without doing anything with 1PW

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