[1P8] Unable to download/preview file attachments

prakharaug
prakharaug
Community Member
edited June 2022 in Android

Hi

Unable to view or download attachment.
v80800119

Comments

  • ag_timothy
    ag_timothy

    Hey @prakharaug, thanks for letting us know about this issue.

    Is this still happening for you on the current version, 80800132? If so, after tapping Preview do you get sent to a blank screen or does nothing appear to happen? Is this occurring with a specific file type? Thanks again!

  • prakharaug
    prakharaug
    Community Member

    Hi,

    I experienced this problem when I was traveling and using my mobile data.

    Despite my connection speed being quite good, I was unable to download the attachment.

    I will try again tomorrow and let you know the outcome.

  • ag_timothy
    ag_timothy

    Hi @prakharaug, thanks for following up with me! If available, try updating to the current version of the beta and let us know if there's any change in behavior.

This discussion has been closed.