QR code detection failed - 1Password for Mac

HaliFax

1P doesn't show in Security.prefPane > Privacy > Camera, but it's in Accessibility & Screen Recording. What do I need to tweak?

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1Password Version: 8.7.1
Extension Version: Not Provided
OS Version: macOS 12.4

ag_tommy

@HaliFax

The Screen recording selection would get you going or should. What trouble are you having? Sorry for the late reply here.

HaliFax

Thanks very much! I tested a bit more. Most of the time it works fine, even when the QR code is hidden by the 1P window. But on occasion, when the QR code is not visible to me, I get the error seen here:

ag_tommy

@HaliFax

Does the problematic QR code have a bright background or is it dimmed? There have been a few sites that pose problems. Is the site one you can share?

HaliFax

Interesting! Happy to share that my last experience of the problem was at Atlassian. The QR code is pretty straight black-on-white:

https://id.atlassian.com/manage/2step/enrollment/2-configure-app?continue=https://id.atlassian.com/manage-profile/security/two-step-verification