Frequency of having to enter master password when using Windows Hello authentication integration

shale999shale999
Community Member

Hello, I find myself having to enter my master password at least once per day with Windows Hello authentication integration turned on (Using biometrics). This is without an OS restart. Is this frequency normal ? Thank you.


1Password Version: 8.7.2
Extension Version: Not Provided
OS Version: WIN10
Browser:_ Firefox

Comments

  • ag_mike_dag_mike_d

    Team Member

    Hi @shale999, thanks for your message.

    This sounds like normal behaviour, depending on your current settings with Windows Hello. Your account password is required the first time after reboot your device or if the 1Password process is completely terminated by quitting the app.

    If your device includes a hardware backed TPM 2.0, you can follow this guide to manage your settings so Windows Hello unlocks will persist through reboots or after you quit 1Password.

    I hope this information helps, but if you run in to any troubles along the way, we'll be here for you!

  • shale999shale999
    Community Member

    Thank you !

  • PeterG_1PPeterG_1P

    Team Member

    We're happy to help, @shale999. 😄

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