Why do you make it so hard to find the 1Password version numbers?
I'm a long-time user and have a paid family subscription. It's always been hard to find the 1Password version numbers, in almost every context, and it seems to be getting harder. I've been hearing about 1Password 8 for more than a year. Is it available? I log into 1Password in my browser, go to the Get the Apps page. Here, I can download the app for the Mac. Which app? Version 7 or 8? The only way I can see to find out is to click the download link, open the zip file, and inspect its version number.
It's similar for 1Password for Safari. There is no hint on the Get the Apps page about what version I can download. Clicking the link takes me to another 1Password page, with an 'Install' button below a Safari icon. No way to see what version I will install. Nor even what it is. Is it an extension? The other 'Install' buttons on this page, for the other browsers, install extensions. But 1Password told me some time ago that Safari doesn't allow a 1Password extension of the old type. Downloading the zip file, I find that 1Password for Safari is now a separate app, currently version 2.3.5. Why can't the Get the Apps page explain this new situation? Is this version compatible with 1password 7? With 1Password 8? Both? Is this secret information that you don't want your users to know?
I heard several weeks ago on the 1Password podcast that 1Password 8 is now available for iOS. Can I download it via the Get the Apps page? There is no way to tell, except for clicking on the '1Password for iOS' link, which opens an Apple App Store Preview window, which, if I scroll down, will reveal a version number of 7.9.6. So maybe version 8 really isn't available. Or maybe there is another secret needed to find out how to get version 8 for iOS.
It really seems like the 1Password team does not want its customers to be able to find out version numbers and other information about the apps that we are paying for. It wastes a lot of my time, and it bothers me that you don't seem to trust us, and you make it so difficult to find such basic information.
_1Password Version: Who knows?
_Extension Version: How could I find out?
_OS Version: 12.4
Browser: Safari, Firefox, Edge, and when forced, Chrome
Comments
-
Hey @Nekoninda :
When you download and install the app/extension, the version will be the latest stable release. You can find the version in a couple of places. To see what the latest version available is, you can refer to our releases pages here:
To find which version of the app or extension you're currently running:
- 1Password 8 for Mac app
- Open the 1Password app.
- From the menu bar, select 1Password > About.
- 1Password 7 for iOS app
- Open and unlock the 1Password app
- Tap on Settings; the version is displayed at the bottom.
- 1Password in the browser
- Open a browser window.
- Right click on the 1Password icon located in the browser's toolbar, and select Settings.
- The version is displayed under the heading, "About".
The 1Password 8 for iOS app is currently in Early Access. To learn more about the Early Access, please refer to our blog post here: 1Password 8 for iOS is now in Early Access!
Alvin
0
