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Read first: Previous version support information


Having trouble opening 1password 6

I've just upgraded to Monterey and 1password doesn't open anymore.


1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Safari

Comments

  • ag_tommyag_tommy

    Team Member

    @Conany

    1Password 6 has not been supported for a good number of years now. I would recommend updating to 7 at a minimum or, better yet, 8 to go along with your modern OS. Which incidentally will be replaced by another OS really soon. There are likely to be discounts available to you in this regard. It costs you nothing to find out. If you'd like to do that, please send a copy of your license information to [email protected] and one of my colleagues can assist you with any questions you may have.

    --

    1Password 6 legacy support information — 1Password Support Community

  • ConanyConany
    Community Member

    But 1password 7 or 8 is a subscription. I really can't keep subscribing to stuff. Everybody wants to sell their stuff with subscriptions nowadays.

  • ag_tommyag_tommy

    Team Member

    @Conany

    When you email in you're also getting yourself in the queue for any possible support. While you are talking to them let them know the trouble you've encountered. We cannot access device logs here in the public community. You would ultimately need to email us either way.

This discussion has been closed.