Please help - Migrated to M1 now password not accepted

uimikeuimike Junior Member
Community Member

I've just migrated my macbook pro intel to an M1, that went fairly well, but 1Password is not accepting my existing password. And there is apparently nothing I can do... no topbar menus, no buttons, no clickable links.


1Password Version: 8.8.0
Extension Version: Not Provided
OS Version: macOS 12.5
Browser:_ Safari

Comments

  • uimikeuimike Junior Member
    Community Member

    Update - the password works for the browser version, and also for 1Password 7 (when I reinstalled it). As soon as I upgrade to 1P 8 again, the password is not accepted. Puzzled here...

  • Jack.P_1PJack.P_1P

    Team Member

    Hi @uimike:

    Are you able to log in to my.1Password.com using your email address, Secret Key, and account password? Let me know, and I can take a closer look.

    Jack

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file