I am using 1Password (1P) using the Internet Browser. I don't use the desktop app. When I log in to my primary computer, I can log in fine with my Master Password. When I log in from my secondary computer though, it says my Master Password is incorrect. This has been happening for a while and I am not sure why.
Thanks,
Ryan
1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided
Browser:_ Not Provided Referrer: forum-search:https://1password.community/search?Search=Master%20Password%20not%20working%20between%20devices
Thank you for your help. I was actually asking for a friend. I have forwarded your response to her, and she will reach out directly if she has not yet solved the problem.
Hey @rchowec, thanks for reaching out. I understand you're encountering an issue with your account password not working across all of your devices. To investigate further, I'd like to ask you to create a diagnostics report from your primary and secondary computers. This will help us get a better understanding of your current setup and track down any potential issues:
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Hi,
\n\n
I am using 1Password (1P) using the Internet Browser. I don't use the desktop app. When I log in to my primary computer, I can log in fine with my Master Password. When I log in from my secondary computer though, it says my Master Password is incorrect. This has been happening for a while and I am not sure why.
\n\n
Thanks,
\n\n
Ryan
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser:_ Not Provided \nReferrer: forum-search:https://1password.community/search?Search=Master%20Password%20not%20working%20between%20devices
","body@stringLength":"673","rawBody":"
Hi,
\n\n
I am using 1Password (1P) using the Internet Browser. I don't use the desktop app. When I log in to my primary computer, I can log in fine with my Master Password. When I log in from my secondary computer though, it says my Master Password is incorrect. This has been happening for a while and I am not sure why.
\n\n
Thanks,
\n\n
Ryan
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser:_ Not Provided \nReferrer: forum-search:Master Password not working between devices
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Master Password not working between devices","moderationData":{"__ref":"ModerationData:moderation_data:142451"},"body":"
Hey @rchowec, thanks for letting us know. We'll look forward to hearing from her if the issue hasn't been resolved yet.
\n\n
Ali
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Thank you for your help. I was actually asking for a friend. I have forwarded your response to her, and she will reach out directly if she has not yet solved the problem.
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Hey @rchowec, thanks for reaching out. I understand you're encountering an issue with your account password not working across all of your devices. To investigate further, I'd like to ask you to create a diagnostics report from your primary and secondary computers. This will help us get a better understanding of your current setup and track down any potential issues:
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AliH1P1Password Team
