1PW 8.8.0 on Windows 10- opens up to a full screen window

cappycappy
Community Member
edited August 9 in Windows

When I invoke 1PW either through the browser icon or the application itself, it displays an almost full-screen window.
This is not the first time I've had this issue, I've mentioned it in the past (**way **before 8.x though)


1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: Windows 10 Enterprise
Browser:_ Chrome

Comments

  • cappycappy
    Community Member

    Would the moderators please move my message to the Windows forum? I posted it here by mistake.

  • MrCMrC
    Volunteer Moderator

    @cappy

    Done.

  • PeterG_1PPeterG_1P

    Team Member

    Hi @cappy, thanks for raising this issue (and thank you @MrC for facilitating!).

    @Cappy, to make sure we understand the context: are you using any display scaling on this monitor?

    Thank you, and we'll be happy to look into this for you.

  • cappycappy
    Community Member

    "are you using any display scaling on this monitor?"
    Maybe, let me check

  • cappycappy
    Community Member

    This is the scaling setting for that monitor (a 2 monitor system)

  • ag_mike_dag_mike_d

    Team Member

    Hello @cappy,

    Thanks for getting back to us with this image of those settings. It doesn't appear that this is the issue here.

    Can you let us know if the unlock screen is the same size as the app window itself once unlocked? Resizing this window may help, but once unlocked the app will maintain the size you've set, either when opening from the 1Password in the browser icon or the app itself. Let us know if this helps.

  • cappycappy
    Community Member

    The unlock screen stays the same size as the app window after it is unlocked. Both are full screen.

  • ag_mike_dag_mike_d

    Team Member

    Hi @cappy,

    Please excuse the delay in response. The behaviour you are seeing is expected. Unlike version 7 where the unlock screen was a separate, smaller window, 1Password 8's unlock screen matches the size you've set the app window to.

    While I can't make any promises about changes to the way this works, we are tracking a feature request for customers who would like to see changes to this and being similar to version 7's unlock screen. I've added a +1 to this request for you.

    ref: IDEA-I-1177

  • cappycappy
    Community Member

    The behaviour you are seeing is expected

    Why? Why did this behavior change? It used to be a nice small dialog, that was the right size, although it was always in the way of the
    login screen.

  • 1P_Gem1P_Gem

    Team Member

    Hi @cappy,

    Thanks for your reply! 1Password 8 for Windows is an entirely separate app, built from the ground up. The unlock window is part of the main app window, so it will always match the size you've set the app window to.

    We appreciate you letting us know how important this is to you, and I can absolutely understand how having a separate unlock window similar to the way it worked in 1Password 7 could be more convenient. I can see that my colleague Mike has added your voice to the feature request we have on file to track interest in this, and our Product team will be able to see your comments when reviewing this feature.

    If you have any further feedback or questions, let us know!

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