Dropbox syncing?

Community Member

I just logged in to a Dropbox account I've had for years. Prior to migrating to a Family account for 1Password, I did my syncing across my personal devices using the dropbox account. I deleted a file;e and a folder on Dropbox, assuming there aren't needed since I migrated to the family plan.
When I accessed 1Password on my phone this morning, I saw a message about not finding these file (?) on dropbox. Is my phone now operating in a standalone mode?

1Password Version: 7.9.5 (Mac) 7.9.6 (iPhone)
Extension Version: Not Provided
OS Version: macOS 11.6.8
Browser:_ Safari


  • ag_tommyag_tommy

    Team Member


    It sounds as if the phone might have an older standalone vault present. I typically send these instructions out to make sure all of your data is on 1Password.com.

    1. Check to make sure all of your data is available on https://my.1password.com and ensure you have a copy of your Emergency Kit. and know your password.

    2. If needed, add your account to the device. * It may already be present. How to add your 1Password account to the apps

    3. If needed copy any items from your Primary vault to your membership vault (Personal/Private) that are not already present. * Please be sure you have the most up-to-date information in your Personal vault. * You may need to do this on each device.

    4. Remove the Primary vault.

    • You may need to do this on each device.

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file