Ipad air cant unlock with finger print
I have a 2022 ipad air. And I cant unlock 1passwor. Old version, 1pass 8 beta or new full version 1password 8. It doesnt matter the version I cant unlock with finger print
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Hi there,
Are you running the iOS 16 beta?
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Hi. Im using IpadOS15.6 @Craig.Pearlman_1P
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Hi @erdemcntrk:
Thanks for following up. In that case, I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/132166/ipad-air-cant-unlock-with-finger-print#latest
- Your forum username:
erdemcntrk
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
ref: dev/core/core#15937
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@Jack.P_1P Hi there. Thank you for your interest. Here is the ticket number
TQG-79855-684
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Thanks @erdemcntrk – we've received your diagnostics report and we'll email you as soon as we can. :)
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Hi there,
Is there any improvement for this bug? Entering password everytime is really takes time and just because touch ID doesnt work 1Password app asks password everytime not 1 time in 2 weeks :(
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Not yet @erdemcntrk My apologies.
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