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Forum Discussion
Former Member
3 years ago1password 8 is a step back
Was prompted to upgrade today. Like the Mac app, this has got worse.
My chief frustration has added steps in. Auto fill on websites require the pop up then the click to confirm, whereas 7 dropped the details right in.
In the app, you have to click more to get to the separate elements like passports etc from categories, and search is in a different screen - requiring more steps.
The UX team need to be shaken a bit on this, come on guys.
- Former Member
Those that have common sense and want to get the old version back, at least on the iPhone you can go to the App Store purchases and reinstall it.
Honestly it feels like IPW8 was released without a single person using it. The usability is terrifying horrific, in particular if compared with version 7.
If something was achieved in the background by rewriting the code idk, maybe made devs happy, but as usual the customer ux was left adrift.
I guess version 8 is the pinnacle of those blog posts you do every time a new iOS version comes with a feature and you hammer it in the app with a spike, even though it’s completely useless.I will not reinstall to take screenshots, but I couldn’t even create a new password because of the pop up menus that blocked the important things in the back that you need to click…
Anyways, I’m back on version 7 until it works. And probably will explore other options before going to 8 - which I’m also lobbying at my job. - Former Member
Jack_P_1P
Finaly the search mechanizm works as previously ;) Thank you! - Former Member
How do I get version & back ? This version 8 is rubbish. Delete an entry and it doesn’t delete still appears in list. Can’t open web pages in the app anymore, can’t use it in Firefox, every entry needs authorisation, so some web sites need password to open for each field
It’s just crap. - Former Member
Good morning, Jack. I have issues with 1P8 on my phone and our macMini. In Safari on the macMini (latest OS updates), the autofill shows the item I want to autofill the login, but it will not autofill. I have had to remove and reinstall the plug-in a few times, or go to the App and copy/paste, because the plug-in does not work.
On my iPhone 13 Pro (OS before Monday's launch of the latest iOS), you still have the PIN option missing that was very useful. Using 1P8 to log into some browsers, when I have already logged into 1P8, the plugin asks me to log in, instead of letting me just click Autofill. Quite annoying App behavior, in both cases. - Former Member
I have some sympathy for the teams at AgileBits - there's a financial reality to software development, and I get why they made the decision to unify their core and implement as much reusability between platforms as possible. That's a hard choice. I even understand that there's a point where you have to roll out the new app and cut off the old one, because maintaining two apps costs both money and time, and the longer you do both the slower you go. I also appreciate that they didn't hard deprecate v7, allowing those of us who don't like v8 to stay.
What I struggle with is the reduced efficiency - extra clicks to do this, extra taps to do that. MAJOR regressions in search capability / UX. And the requirement to keep the 1Password Mac OS menu bar icon enabled or suffer MORE extra clicks caused me to go out and buy a Bartender license. That's right - I spent $16 USD so that I DON'T HAVE TO SEE THAT USELESS MENU BAR ICON. All this and the most we get from AgileBits is "sorry search is broken, but hey, look here - our new version matches your system accent color!!".
But I think what jars me the most - and frankly, keeps me coming back to this forum to find complaint threads - is Knox. I'm sorry 1P team, I know you love your new design language, but for me it's completely inconsistent with the Mac UI (far more a Dear John letter than a love letter, for sure) and a constant reminder of all the other changes in v8 that frustrate me.
I really hope v9 resolves a lot of this, and I REALLY hope it's right around the corner. 1Password is still the best password manager out there - I just can't get used to being irritated every time I use it.
- Former Member
AMonitorDarkly You're not kidding. Right now the iOS app store shows a 2.9 rating with over 1000 votes.
https://apps.apple.com/us/app/1password-8-password-manager/id1511601750.That's pretty bad. This shows that AbileBits hasn't been listening to users. This appears to be widespread disgruntledness toward the new version -- for good reason. The project management on this failed.
- AMonitorDarklyNew Contributor
@DJRiful iOS App Store is showing 2.9. Ooof.
- Former Member
It is a step-back. If you look at the 1P8 rating 3.7 - this is just terrible.
- Wonder828New Contributor
I've not updated IOS to the latest version for fear that it would be a drastic step backwards like the Mac version. I'm glad I didn't after reading these comments. I have no idea who allows all these changes without first asking real world regular customers. The Mac version is so terribly user unfriendly and not intuitive. Oh well.
- Jack_P_1P
1Password Team
Hi @zemo:
Thanks for following up. While I can't promise when specifically substring search will be available for 1Password 8 for iOS, what I can tell you is it's currently available in the production release of 1Password 8 for Mac, so I'm hopeful those improvements will be available soon for 1Password 8 for iOS.
Hi @ourfamily:
Are you having trouble with 1Password 8 on your Mac, or an iPhone or iPad? Let me know.
Jack