Read first: Previous version support information

Saving vaults to custom location is not working anymore

Community Member
edited August 19 in 1Password 7 for Windows

Hey guys,

I am using the latest 1password 7 standalone version on two windows 10 pcs and 1 macbook pro. I used to save my vault to a personal synology drive (cloud) which then syncs the files across the devices which worked well for me. Recently I noticed that the data is not in sync anymore and that 1 password seems to save the vault to its default location instead to the drive (At least I think so). The problem is that I cannot select the custom location for the vault anymore. I cannot define/chose a custom location fot the vault anymore.
Did something change in the recent updates?
Thanks in advance

1Password Version: 7.9.832
Extension Version: Not Provided
OS Version: Windows 10
Browser:_ Firefox


  • MarijanMarijan
    Community Member

    Ok. I found out how to do it: I need to reset 1password and then I can chose the correct sync folder again. The issue was that I switched drives months ago which I kind of have forgotten.

  • Jack.P_1PJack.P_1P

    Team Member

    Hi @Marijan:

    I'm glad to hear you were able to get things sorted out. Feel free to get in touch if there's anything else we can help you with.


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