1Password no longer automatically offers to save a new login ?

DTUK

When registering for a new login, 1Password7 (Firefox extension) would offer to save username and password and website as a new Login. No longer seems to happen in 1Password8. Have gone back 10 years, to pre-creating a "new Login" and MANUALLY entering all details TWICE.

Am I missing something in settings, or have you just undone years of progress in functionality ?

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1Password Version: Not Provided
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andrew.l_1P

Hi @DTUK,

Sorry to hear the 1Password 8 browser extension isn't working as expected, this certainly doesn't sound like intended behaviour.

Can you tell me if you see the 1Password icon in your Firefox toolbar? If not, you can follow this guide to get it there: If you don't see the 1Password icon in your browser's toolbar

If so, please right click it and select Settings. From there, navigate to the Autofil section on the left and then double check that the Offer to save new sign-ins option is turned on:

Let me know if this works or if you have any questions. 🙂

DTUK

Thank you -- I have checked and it does work -- BUT IT DOESN'T WORK IN A WAY THE USER EXPECTS OR UNDERSTANDS, and transparency has been lost.

In previous versions, I could input user names to "register here" pages, call on the 1Password Password Generator to fill password fields appropriately and then "Register" or "Login" at a website and 1Password would pop up with a message "Do you want to save this as a login?".

Now, I type my username into a website and 1Password offers to save it -- but what as ? I don't want to save a fraction of a task into a context I don't understand. I find the number of intrusive and overlaying popup windows from the new version of 1Password visually confusing and annoying, and had therefore been ignoring this pop-up, thinking that a "proper" offer to save the login would appear later, which I think it never does if you don't accept the earlier offers to save fragments of a login.

It is also thoroughly confusing and unhelpful that when registering at a website, hovering over an empty password field produces a 1Password 'suggestion' of a password WITHOUT my getting the opportunity to control the password settings (ie there's no transparency of how the password generator is working). So for a website requiring, say, an 8-digit alphanumeric-only password, 1Password's suggesting a 20-digit fancy-character password without being asked is both confusing and unhelpful.

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andrew.l_1P

Thanks for your reply, @DTUK, glad to hear the offer to save new items is working again. 🎉

Regarding your feedback, I'd like to highlight that while 1Password does offer to save your login at several points while registering, you can ultimately decide which of those prompts to act on. In this screen recording, I'm entering an email address twice and choosing not to save the item yet since, as you noted, it's not complete:

Where this behaviour differs is when using a suggested password, as clicking this will automatically trigger a window to save this login item. From that pop up, you can further edit your new item before saving it. We are currently tracking feedback from those who would prefer to see this prompt after submitting their credentials, and I will add a vote on your behalf to this.

Speaking of the suggested passwords, you can customize them by opening the password generator in your 1Password browser extension:

From here, you can choose more specific parameters for your generated passwords and then toggle on the option to Use as default for suggestions:

I appreciate you sharing your feedback and hope you'll find some of these suggestions useful. Let me know if you have any questions. 👍🏻

ref: IDEA-I-645

JimH

How do I open the password generator in my 1Password browser extension? The above doesn't work for me

ag_tommy

@JimH

Which browser extension are you using? Andrew's second image in the post above should help if you are using 1Password in the browser? Are you using another version perhaps?

JimH

Safari 15.6.1

JimH

.........and 1PW for Safari version 2.3.7

Jack.P_1P

Hi @JimH:

It looks like my colleague Andrew may have answered your question here: Why Aren't items in 'New Item" and 'Categories' listed alphabetically? — 1Password Support Community

Let me know if you're still running into trouble.

Jack