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Former Member's avatar
Former Member
4 years ago

I have version 7&8 on my iphone. Version 8 does not have the "migrate" link to move data from7 to 8

After downloading version 8 to my iphone I saw online how to migrate data from the version 7 on my iphone to version 8 by clicking "migrate" when I'm in the version 8 app. Only there is no "migrate" word or link to click.

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Referrer: forum-search:https://1password.community/search?Search=I%20have%20version%207%268%20on%20my%20iphone.%20%20Version%208%20does%20not%20have%20the%20%22migrate%22%20link%20to%20move%20data%20from7%20to%208

ios

5 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 years ago

    @JaxGirl

    I'm happy to hear that you were able to get everything working. 😊

  • Former Member's avatar
    Former Member
    4 years ago

    too late. Already good to go on my own.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    4 years ago

    Hello @jdisante, @JaxGirl, and @"Mark Chauvin" 👋

    I'm so sorry for the delay in responding and for the difficulties that you've run into. I recommend sending an email to support+forum@1Password.com so that our specialized migration team can help you make sure that all of your items are moved over to your 1Password account. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave

  • Former Member's avatar
    Former Member
    4 years ago

    Only about 20% of my entries migrated after install of v8. Only 1 credit card. No banks. How do I migrate the rest?

  • Former Member's avatar
    Former Member
    4 years ago

    Same issue. Instructions on 1Password website don't work.