1Password NOT working on Android Tablet (Lenovo) or Phone (Samsung A8)
1P works beautifully on Windows computer - ver 8.8.0
On 3 devices, 1P opens ok, but I cannot get it to auto fill in log-in fields on Android Tablet (Lenovo) or Phones (Samsung Galaxy S9 &A8). Eg banking app in Chrome.
Lenovo TB-X705F, Samsung Galaxy A8 (2018) SM-A530F. Samsung Galaxy S9 (SM-G960F). All Android 9.
I think 1P auto-filled all devices BEFORE I installed 1P 8.9.3 - wish I still had ver 7.
SO DISAPPOINTED. I told everyone how good it was; NOT ANYMORE. I await your reolution before I start giving it crap reviews. Thanks, Paul.
1Password Version: 8.9.3
Extension Version: ?? on Android
OS Version: Android 9
Browser:_ Chrome
Referrer: forum-search:1Password NOT working on Android Tablet (Lenovo) or Phone (Samsung A8)
Comments
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Hi @pac, thanks for letting us know about these issues on your Android devices. I'm very sorry to hear Autofill isn't working as expected. To help dive into this a little more deeply, I'd like to ask you to create a diagnostics report from one of your Android devices (no need for all three at this time):
Sending Diagnostics Reports (Android)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/133256/1password-not-working-on-android-tablet-lenovo-or-phone-samsung-a8#latest
- Your forum username:
pac
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks again!
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