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Forum Discussion
Former Member
3 years ago1Password unlock with Apple Watch and watchOS 9 is not working
After updating my Apple Watch Series 6 to watchOS 9, unlocking 1Password has stopped working. 1Password shows the watch icon but when I click on it to unlock via my watch, my watch does not respond. I tried turning off and turning on unlock with watch to attempt to fix this but that made no difference.
1Password Version: 8.9.4
Extension Version: 2.3.7
OS Version: macOS 12.6
Browser:_ Safari
- andrew_l_1P
1Password Team
Appreciate the update, Grishkaone, glad to hear Dave's steps were able to help! 🙂
- GrishkaoneNew Contributor
Hello there !
Same issue after full restoration from a backup for both the Mac and the Watch.
The steps above worked perfectly. 👍Thanks !
- 1P_Dave
Moderator
@Steve2022
I'm happy to hear that everything is working now. 😊
- Former Member
Thanks 1P_Dave , that did the trick on both of my laptops. Appreciate the support!
- 1P_Dave
Moderator
@Steve2022
I'm sorry to hear that Apple Watch unlock isn't working with 1Password on your Mac. Can you try the following steps:
- Disable Apple Watch Unlock in 1Password for Mac (1Password > Preferences > Security > Uncheck "Apple Watch").
- Disable Apple Watch Unlock for your Mac (In the MacOS menu bar: > System Preferences > Security and Privacy > Uncheck "Use your Apple Watch to unlock apps and your Mac")
- Turn off your Mac.
- Restart your Apple Watch: Restart your Apple Watch - Apple Support
- Turn on your Mac.
- Enable Apple Watch Unlock for your Mac (In the MacOS menu bar: > System Preferences > Security and Privacy > Check "Use your Apple Watch to unlock apps and your Mac")
- Enable Apple Watch Unlock in 1Password (1Password > Preferences > Security > Check "Apple Watch").
Let me know if that doesn't resolve the issue and I'll be happy to help further. 🙂
- Former Member
I have the same versions with the addition of watchOS 9.0. I receive the haptic feedback on my watch and an alert on my watch which quickly disappears. When the alert disappears and I double-click the side button of my watch, Apple Pay is invoked.
- 1P_Tommy
Moderator
Thanks VirgilBoy. 😅
- 1P_Tommy
Moderator
Thanks for the update @jkwuc89